Support
Need help with mnemia? Write to us and we will get back to you.
01Write to us
For any question, problem or suggestion, write to info@systema360.it. We read every message and reply ourselves.
02Help us understand the issue
If something goes wrong, tell us what happened and what you expected. A short description and the following details will help us understand the issue.
- The device you are using, iPhone, iPad or Mac.
- Your iOS, iPadOS or macOS version.
- Your mnemia version, which you can find in the app’s settings.
- A short description of what you were doing when the problem occurred.
03mnemia Pro subscription
Apple manages purchases and subscriptions. You can view, change or cancel your subscription under Subscriptions in your Apple Account settings.
If you have already purchased Pro and it is missing on a new device, open the Pro panel and tap Restore Purchases. Apple handles refunds through reportaproblem.apple.com.
04Privacy and data
mnemia does not require an account or collect your inventory data. Your inventory stays on your device and, if you enable iCloud, in your private iCloud storage, which we cannot access. Read the full details in our privacy policy and terms of service.
05Frequently asked questions
You can find many answers on our FAQ page. If you cannot find what you need, write to us.